Privacy Policy for StaffPaySupport

Effective date: January 1, 2025

Welcome to StaffPaySupport. This policy outlines how we manage the data you share with us when using our payroll and HR accounting services. Our office is located at Marina Bay Sands
10 Bayfront Avenue
Singapore 018956.

Information We Collect

We gather details that help us provide our service effectively, including:

• Personal identifiers, such as name, national ID, and contact details.
• Employment-related data, including work hours, salary details, and benefit preferences.
• Support request history and usage logs.

How We Use Your Information

Your details are used to:

• Process payroll and generate accurate reports.
• Maintain HR records and schedules.
• Communicate with you about updates, support, and notifications.
• Improve our services through usage analysis and feedback.

GDPR Compliance

If you are based in the European Union, you benefit from the protections of the General Data Protection Regulation (GDPR). Under GDPR, you have the right to access, correct, or erase your data. To exercise these rights, please use our contact form or email our data privacy team.

• Lawful basis: We rely on your consent and contract performance to manage your information.
• Data minimization: We only collect data necessary for payroll and HR processing.
• Transparency: You will be informed of any significant changes to this policy.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on our website. Cookies allow us to:

• Remember your preferences and login sessions.
• Analyze usage patterns to optimize site performance.
• Deliver core functionality securely.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features.

Data Retention

We retain your data only as long as necessary to fulfill legal and service obligations. Employee records are kept for a minimum of five years unless local law requires longer retention.

Your Rights

You may at any time:

• Request access to the personal data we hold about you.
• Ask for corrections or updates.
• Withdraw consent where consent is the basis for processing.
• Object to processing or request a restriction.
• Request data portability.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

International Transfers

Your data may be processed in Singapore and other jurisdictions where our service providers operate. We ensure adequate safeguards are in place to protect your information.

Updates to This Policy

We may update this privacy policy periodically. Changes will be posted here with the updated date. Your continued use of StaffPaySupport after revisions indicates acceptance of the new terms.

Contact Us

If you have questions or concerns about this policy, reach out via our contact form or contact us at:

Phone: +6584718106
Business ID: S0043252A
Mailing Address:
Marina Bay Sands
10 Bayfront Avenue
Singapore 018956